Your privacy matters.
This Privacy Policy explains how Petvival collects, uses, stores, and shares information when you visit our website, join our waitlist, contact us, or otherwise interact with us.
Last updated: April 23, 2026
Information we collect
We may collect personal information that you choose to provide to us, including your email address when you join the Petvival waitlist or contact us directly.
We may also collect limited technical information automatically, such as IP address, browser type, device information, referral pages, and basic usage data made available through our website hosting, analytics, or related service providers.
How we use information
We may use the information we collect to:
- Manage our waitlist and early-access communications
- Send product updates, launch announcements, and related Petvival news
- Respond to questions, feedback, or support requests
- Improve our website, messaging, product planning, and user experience
- Monitor performance, protect against abuse, and maintain the security of our services
How information is stored
Information submitted through our website may be processed and stored using third-party service providers that help us run Petvival, such as website hosting, database infrastructure, email delivery, and operational tools.
We take reasonable steps to use service providers that support secure handling of information, but no method of transmission or storage over the internet is completely secure.
How information is shared
We do not sell your personal information.
We may share information with service providers that help us operate our website and communications, including providers that support hosting, database storage, email delivery, analytics, and workflow automation, but only as reasonably necessary to run Petvival.
Email communications
If you join our waitlist, we may send you emails about early access, launch timing, product updates, and other information related to Petvival.
You can opt out of marketing-style emails at any time by using the unsubscribe link if one is provided, or by contacting us directly and asking to be removed from future communications.
Data retention
We keep personal information for as long as reasonably necessary to operate our website, manage our waitlist, communicate with interested users, comply with legal obligations, resolve disputes, and enforce our agreements.
Your choices
You may contact us to ask about the personal information you have submitted, request correction of inaccurate information, or request deletion of your information, subject to applicable legal exceptions.
California privacy notice
If you are a California resident, you may have rights under California law to request information about the categories of personal information we collect, the purposes for which it is used, and to request deletion of personal information, subject to certain exceptions.
We do not sell personal information and do not share personal information for cross-context behavioral advertising based on our current website setup.
Children's privacy
Petvival is intended for pet owners and is not directed to children under 13. We do not knowingly collect personal information directly from children through this website.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date on this page and post the current version here.
Contact us
If you have questions about this Privacy Policy or want to contact us regarding your information, please reach out to us at: